Within 14 days of receipt, you can return your goods to us free of charge by following a simple, quick and risk-free process. Items must be returned in their entirety, in their original packaging and in an unused and undamaged state.
All refunds are issued promptly – no later than 14 days after receipt and inspection of the goods. Additional costs, such as the cost of express shipping, will not be refunded.
Further legal information can be found in the Cancellation Policy.
Refunds On Services:
In the case of refunds for services, you have the right to cancel the contract within 14 days, without stating a reason. To ensure that the cancellation process runs quickly and smoothly, please use our cancellation form.
Please note: If the services have already been performed by us during the cancellation period, we have the right to bill for an appropriate proportion of the cost, based on the date of cancellation and the overall cost of the services outlined in the contract.