ChargePilot® Feature Updates: 2025 Year in Review

2025 was a transformative year for ChargePilot®, with significant updates enhancing usability, scalability, and energy management capabilities. Below is a detailed summary of the key features and improvements introduced throughout the year, organized by quarter.

A major upgrade to RFID Management is now available, bringing faster, more scalable handling of identification across fleet operations. The new Account RFID capability allows an RFID to be attached once at the account level, making it automatically available at all current and future sites—eliminating repetitive setup work. Users can also access full RFID exports for clearer oversight and record-keeping, and enhanced file uploads. These enhancements significantly streamline setup, improve operational consistency, and offer greater flexibility for managing large numbers of IDs across complex site structures.

ChargePilot has introduced a series of accessibility and usability enhancements to the Dashboard, now aligned with WCAG 2.0 Level AA standards. These improvements strengthen clarity, navigation, and overall usability, creating a more inclusive and intuitive experience for all users. With refined contrast, clearer structure, enhanced tooltip guidance, and manual toast dismissals, both the Installer and Dashboard now offer a smoother, more accessible interface across the platform.

• Improved usability for all users through updates aligned with WCAG 2.0 Level AA accessibility standards.
• Enhanced inclusivity, supporting users with diverse visual, cognitive, or motor needs.
• Clearer, more intuitive navigation enabled by improved layout structure, contrast, and readability.
• Better contextual guidance with upgraded tooltips that help users understand features more easily.
• Stronger compatibility with assistive technologies, including screen readers and keyboard navigation.
• A more polished, efficient dashboard experience that supports smoother workflows across teams.

ChargePilot now supports wireless connectivity, enabling chargers to connect to the ChargePilot Controller over a secure local Wi-Fi network. This new capability removes the requirement for physical Ethernet or fiber connections, significantly reducing installation complexity and cost. Whether deploying new chargers or integrating ChargePilot with existing infrastructure, Wi-Fi support provides greater flexibility, faster onboarding, and broader compatibility without compromising the stability or performance of ChargePilot’s proven local optimization engine.

• Lower installation costs: Eliminates the need for trenching, conduit, and new cabling by enabling wireless connections where site conditions allow.
• Faster deployments: Simplifies charger onboarding, reducing setup time and accelerating site rollout, particularly beneficial for existing sites.
• Retrofit-friendly: Makes it easy to connect existing Wi-Fi capable chargers to ChargePilot without hardware overhauls or infrastructure disruption.
• Reduced downtime for upgrades: Allows operators to switch from a legacy CMS to ChargePilot more seamlessly by leveraging existing network capabilities.
• Same proven stability: Retains ChargePilot’s highly reliable local control and optimization logic, ensuring consistent performance regardless of connection type.
• Future-ready scalability: Supports evolving site infrastructure and mixed-network environments, helping operators scale or reconfigure as their needs grow.

By expanding our North American team with an office in Montréal and building authentic partnerships, The Mobility House is uniquely positioned to accelerate Canada's electrification journey. The ChargePilot dashboard is now fully available in French for both North American and European customers. Previously offered in English and German, the platform now supports French as an additional language option, allowing French-speaking users to navigate and operate ChargePilot in their preferred language. This enhancement reflects ChargePilot’s ongoing commitment to improving accessibility and delivering an experience that meets the needs of a diverse global user base. French can be enabled at any time under Profile Settings → Language.

• Improved accessibility and inclusivity through full French language support.
• Greater adoption and ease of training across multilingual organizations.
• Consistent terminology and clarity across all dashboard features in the user’s preferred language.
• Enhanced global usability, supporting both North American and European French-speaking customers.
• Flexible language settings, allowing users to switch languages easily within their profile.

ChargePilot’s Modbus interface has been enhanced to give energy management systems (EMS) and microgrid controllers seamless access to live site and session data—such as RFID information—directly at the local level. To improve clarity and ease of integration, all live data register blocks are now organized by connector name, mirroring the intuitive structure used in the ChargePilot Dashboard.

• Improved interoperability, enabling EMS and microgrid controllers to access real-time site and charging session data locally.
• Faster troubleshooting and monitoring through immediate visibility into live values such as RFID activity.
• More intuitive integration workflows thanks to register blocks ordered by connector, aligning with the ChargePilot Dashboard structure.
• Reduced development complexity for partners and integrators through clearer, more consistent data mapping.
• Greater operational transparency, allowing energy systems to respond dynamically to real-time charging behavior.
• Enhanced flexibility for advanced energy use cases, including load management, microgrid coordination, and smart charging strategies.

We’ve enhanced the optimization engine within ChargePilot® to deliver even faster, smarter, and more robust performance. It's the same great optimization you rely on, now even better.

This powerful update maximizes the use of available grid capacity while ensuring the highest levels of reliability and safety. It provides a future-ready foundation for advanced charging strategies, resulting in a more efficient and stable optimization core that supports your evolving operational needs.

• More efficient energy usage, ensuring the system makes optimal use of every available amp from the grid connection.
• Faster, more responsive optimization, improving overall charging performance and throughput.
• Greater system stability, thanks to a more robust and reliable optimization core.
• Improved reliability during peak load conditions, reducing the risk of overloads or charging interruptions.
• Future-ready architecture that allows ChargePilot to support upcoming features, algorithms, and energy strategies.

In 2025 ChargePilot expanded the AC and DC chargers we support. Now, with over 70 models integrated, each charger has been rigorously tested to ensure stable communication, seamless onboarding, and reliable performance under ChargePilot’s local optimization engine. These additions give customers greater flexibility when designing new charging sites, expanding existing infrastructure, or migrating from a legacy CMS. With these integrations, operators can find and procure the charger(s) that best fit their needs, and even mix-and-match hardware across brands and power levels, all managed through the same trusted ChargePilot ecosystem, reducing vendor lock-in and enabling more future-proof, scalable deployments.

Customer value

• More hardware choice: Access to a broader selection of AC and DC chargers, giving operators the freedom to design sites around performance, price, or preferred manufacturers.
• Simplified procurement: Ability to source chargers many chargers directly from TMH.
• Easier fleet expansion: Add new charger models to existing ChargePilot sites without changing the underlying management system or workflows.
• Reduced vendor lock-in: Support for multiple charger brands ensures flexibility as operational needs or market conditions evolve.
• Consistent user experience: All newly integrated chargers follow the same ChargePilot setup, monitoring, and control patterns—eliminating training complexity.
• Verified compatibility: Each charger integration is tested for stable communication, predictable performance, and full support of ChargePilot’s local optimization features.
• Future-proof infrastructure: Operators can evolve their charging network knowing that ChargePilot continues to expand its support for new hardware over time.

To keep your electric fleet running smoothly, it's important to have charger status at your fingertips. Thats why this ChargePilot update introduces streamlined text message notifications that deliver real-time alerts directly to your mobile device. It's the same great alerts sent via email; you can now receive concise, actionable updates on charging station statuses instantly. This simplified communication loop ensures your team can address outages or errors immediately, minimizing downtime and maximizing operational efficiency.

• Real-time notifications: Empower your team to respond quickly, reducing charging station downtime.
• Streamlined mobile alerts: Ensure critical information is always accessible, no more digging through emails.
• Intuitive setup: Simplified system management for your team.

ChargePilot now delivers advanced Vehicle-to-Grid (V2G) capabilities, enabling fleets equipped with bidirectional chargers and compatible EVs to not only smart-charge their vehicles, but also export stored energy back to the grid. This commercially viable solution is achieved via open standards such as ISO 15118-20, OpenADR and OCPP 2.0.1. ChargePilot’s V2G solution optimizes charging, discharging, and grid participation in a way that maximizes value while preserving fleet readiness. With V2G, customers can transform their EV fleets into active energy resources: supporting grid stability, participating in demand response programs, and offsetting operating costs all without sacrificing ChargePilot’s reliable local optimization and fleet control. This functionality expands how fleets think about energy, sustainability, and total cost of ownership by turning parked EVs into distributed energy assets.

• Electricity cost offset: Participate in utility programs such as Pacific Gas & Electric’s Emergency Load Reduction Program (ELRP) to earn incentives or reduce peak energy charges by discharging energy from parked vehicles during high-cost periods.
• Grid support & resilience: Leverage fleet batteries as decentralized energy resources to support grid stability and emergency load reduction events, helping communities and power systems manage demand without adding fossil generation.
• Maximized asset utilization: Extend the value of EV fleets beyond transportation by enabling them to serve as energy assets during idle periods, unlocking new operational and financial pathways.
• Smart integrated control: ChargePilot combines charging and discharging decisions based on utility signals, time-of-use pricing, and fleet needs, ensuring vehicles are charged and ready for service while capturing the benefits of energy export.
• Scalable participation: Built to support large fleets with bidirectional chargers with open standards, ChargePilots V2G is available for commercial projects not just pilot deployments, engaging with utility markets across different regions and dynamic rate structures.
• Enhanced sustainability: By enabling stored renewable energy to flow back to the grid or site, V2G helps fleets contribute to emission reduction goals and integrate more clean energy into local energy systems.

ChargePilot® now includes an Automated Recovery System to help reduce downtime and speed up issue resolution. When a charging issue is intelligently detected, the system's automation will attempt a recovery after 6 minutes, check again at 12 minutes, and, if still unresolved, send the user an error notification.

Automatic recovery won’t solve every issue, but it provides a strong first line of troubleshooting to keep your operations running smoothly with less manual intervention.

• Reduces downtime by attempting an automatic fix before manual intervention is needed.
• Speeds up issue resolution with earlier recovery attempts at 6 and 12 minutes.
• Improves operational efficiency by minimizing unnecessary alerts and interruptions.
• Provides proactive troubleshooting, offering a helpful first step toward resolving charging issues.
• Supports smoother fleet operations by reducing the need for on-site resets or immediate technician involvement.

TMH has successfully achieved OCPP 2.0.1 Core and Security certification from the Open Charge Alliance (OCA), validating full compliance with the industry’s most advanced open charging protocol. This certification confirms that ChargePilot meets the highest standards for secure communication, interoperability, and future-ready functionality, ensuring seamless integration with next-generation chargers and EV infrastructure. This milestone underscores our commitment to open standards and strengthens ChargePilot as a trusted foundation for scalable, secure, and vendor-agnostic EV charging deployments.

• Stronger cybersecurity: The Security profile certification validates that ChargePilot uses the latest OCPP mandated encryption, authentication, and secure message handling, protecting customers against evolving cyber threats.
• Lower vendor lock-in: Open-standards compliance empowers customers to mix charger brands, switch hardware over time, or scale sites without being tied to a proprietary ecosystem.
• Stronger trust & auditability: Third-party validation from the OCA provides organizations, utilities, and partners with assurance that ChargePilot meets rigorous global standards for reliability and security.
• Meets state-funded program requirements: Certification ensures compliance with OCPP 2.0.1 standards increasingly required by public funding programs in states like California and New York, helping customers qualify for incentives, avoid project delays, and future-proof their eligibility as regulations evolve.